9 1/2 years ago, I switched from T-Mobile to Sprint. Basically an upgrade gone terribly wrong. Read about it here. I’ve had the occasional issue with Sprint, but that last two times I upgraded my phone went without a hitch….
T-Mobile bought Sprint. So the last upgrades for both phone lines involved swapping out SIM cards. No Issues there. Then in August when I f*cked up my tower and had to basically build a whole new computer, I thought that a new tablet would be in order. So I fired up the My Sprint app and ordered a new tablet and added a third line for it. The phone number for it was reserved and the tablet was shipped. Overnight (Sprint was really good at getting equipment out to you. Usually overnight). So I tired to activate it. Unable to do so online. I log on to chat. Unable to activate it. About this time I decide to return it. But nobody online wanted to. Kept bouncing me around from agent to agent, and ultimately being told to call customer service. Which I’m not having any of. I’ve been lied to enough that all correspondence will be in writing from now on with t-mobile. But alas I had to call. And one last time they were unable to activate it. So finally they agree to return it, and send me a label. So I UPS it back and it was recieved. I got my statement a couple of weeks ago, and guess who’s still getting billed for the table that has already been returned?
T-Mobile still sucks…
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