Ok so we had a real cold stretch a couple of weeks ago. Today we’re temping in the 50’s, and the phrase ‘atmospheric river’ is being used about the rain. It isn’t warm enough yet to justify pulling out the AC (in fact there is talk of another really bad cold snap in the near future). But it is warm enough to pull out my window fan.
It’s not even February and I’m already looking to cool the apartment…
So I got home from work Sunday morning, and was greeted by a Christmas present that was delayed in shipping. A Seattle Orcas hat. Just like the one I got for my father, which to be honest I thought about keeping for myself (but I decided to give it to him anyway). But it’s the thought that really counts, and I really appreciate it.
Thank you Karen and Keely….
So, it looks like we’re headed for some real winter. Cold temperatures. And snow. All the forecasts I see indicate that the snow will start today. Some have it this afternoon. Some have it overnight (use your Google-Fu if you want to see the forecast). My rule of thumb is that if I wake up and I see snow that wasn’t there when I went to bed, I’ll call out of work for safety reasons. Yes I live along a state highway that’s the first to get plowed and de-iced, but it does take time for the trucks to roll, and even the buses have trouble with icy conditions. And also, I remember about a year ago, when we had freezing rain overnight, and the roads were completely iced over (to the point that Pierce Transit didn’t run at all until 4 in the afternoon).
So with that in mind, I’ve already called out from work for tonight. I have enough protected pto to cover it, so it’s not going to be an attendance issue. If it does snow, there’ll be enough time to roll the plows before I have to go to work tomorrow night.
Hopefully, there’ll be no freezing rain. Though I always get concerned when I see rain and sub-freezing temperatures together….
So, I’ve written here previously about how terrible Comcast customer service is. Here we go again:
So last week, I got an email regarding a data breach. I had to change the password on one of my comcast email aliases. So I go to comcast, attempt to login, and I’m greeted by the password reset screen. Enter in all of the relevant information, and I then get an error screen. Multiple times. I’ve had enough of having to deal with their offshore call centers and their social media (the social media account are most likely now AI. They don’t even feel human anymore). So I went to the Executive Email Carpet Bomb. I sent it from a different email address than the one that I had the issue with. And this time I specified no phone calls….
So an hour later, I get an email reply. Sent to a totally different email address! In the meantime, I chatted with an agent, and actually got my problem fixed. So I replied to the email saying that I was able to fix my issue (no thanks to them), and the reply I got was an auto-ack, saying that to protect my account, I had to verify the last 4 of my social or the last 4 of my credit card. Via email. Involving an email account that I hadn’t mentioned or used. Yeah, they attempted to phish me. And this was their supposed ‘executive customer service’. I’ve said this before, but Comcast’s piss-poor customer service is by design. They’re a monopoly in most markets. And they know it.
Did I mention that Comcast’s customer service sucks?
