Got home from work Monday. Immediately ordered for delivery from Target. Arrived without any issues. Now, Target uses Shipt. Basically, you place your order through Target.com, and the delivery driver will go to the store and shop the order for you. If there out of something, they’ll text you in real-time to find a sub. I’ve never had a problem with the serivce. In fact, I alway give a minimum of a 20% tip.
At the same time, I also ordered for a delivery from Wally World. They do delivery orders differently. When you place the order, it is ‘shopped’ by a store employee, and then staged for the delivery driver, usually DoorDash. They were booked up for deliveries (it was the Fourth, after all), so I booked it for the evening, between 9-10. At 9:15, I was notified that the driver was underway. At 9:39, the order was updated to indicate that it was delivered. It wasn’t. I went back to my computer, logged in and saw that it was indicating that it had already been delivered. So I left a one star rating reflecting non-delivery and cancelled my tip. Of course, it showed up right after I did this. Was I over-reacting? Possibly. But then again I had the same issue with UPS and my cell phone this spring. I guess it boils down to accountability. Don’t say that you’ve done the task until you’ve actually done it. If I pulled that stunt at work, it would not bode well for me.
So, I pissed off a Door Dasher. And don’t order same day delivery from Wally World.
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