Sunday, March 04, 2007

Why I will shop at Office Depot

Office Depot customer service representative goes above and beyond the call of duty. True, the store could have handled it better (like honoring the advertised price, or not offering a half-assed excuse for not honoring it). But, in the end, the CSR saved the day. Generally, when the Corporate Office gets called, something terrible has gone wrong, and it's up to them to put it right.





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